FAQ's

True Insurance offers a comprehensive range of insurance products including Health Insurance, Life Insurance, Home Insurance, Auto Insurance, Pet Insurance, and Burial Insurance. Each of these products is designed to provide specific protection for different aspects of your life.

Filing a claim with True Insurance is simple. You can file online through our customer portal, call our claims department directly at (808) 669-9655, or visit one of our local offices. Our claims team is available 24/7 to assist you and guide you through the process.

Yes, True Insurance offers significant discounts when you bundle multiple policies. For example, combining your home and auto insurance can save you up to 25% on your premiums. Contact our agents to learn more about our multi-policy discounts and find the best bundle for your needs.

Several factors can affect your insurance premiums, including your age, location, claims history, coverage amount, and deductible. For auto insurance, factors like your driving record and vehicle type also play a role. For health insurance, your age and pre-existing conditions may impact your premiums. Our agents can help you understand these factors and find ways to lower your premiums.

At True Insurance, we pride ourselves on our fast claim processing. Most simple claims are processed within 7-10 business days. More complex claims may take longer, but we keep you informed throughout the process. We understand that timely claim settlement is crucial, and we work diligently to process all claims as quickly as possible.

Yes, you can adjust your coverage mid-policy. If your circumstances change, you can increase or decrease your coverage, add additional protections, or remove unnecessary coverage. Some changes may result in a premium adjustment, and our agents will explain any changes to your premium before finalizing them.

True Insurance offers flexible payment options to suit your needs. You can pay annually, semi-annually, quarterly, or monthly. We accept various payment methods including credit/debit cards, bank transfers, and electronic checks. We also offer automatic payment options for your convenience.

Determining the right insurance coverage depends on your individual needs, assets, and risk factors. Our experienced agents will conduct a thorough assessment of your situation and recommend appropriate coverage options. We consider factors like your financial goals, family situation, assets, and potential risks to create a customized insurance plan that provides comprehensive protection.